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The Shibuya 109 building

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Shopping in Shibuya

Shibuya has fashion towers, a game-and-anime floor and a shopping street behind the crossing. Here are the hours, what changed in 2026 and how tax-free shopping works.

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Shopping in Shibuya at a glance

The main shopping places sit within a few minutes of the crossing. SHIBUYA109 and PARCO are the two fashion and culture buildings, Center Gai is the street shopping area, and Shibuya Scramble Square adds shops and restaurants in a tower. Food halls fill the gaps.

Two changes in 2026 matter. The Seibu department store in Shibuya closed on 30 September 2026. And the tax-free system changes for purchases from 1 November 2026.

10:00–21:00Regular shopping hours at SHIBUYA109 and in Scramble Square shops
30 Sep 2026Seibu Shibuya closed
JPY 5,000Minimum purchase before tax per shop and day for tax-free
Center Gai on a rainy afternoon

Where to shop and when it is open

Regular hours in 2026. Individual shops can differ.

PlaceWhat it isHours
SHIBUYA109Fashion buildingShopping 10:00–21:00, closed 1 January, restaurants may differ
PARCOFashion and culture buildingShops 11:00–21:00, 6F (Nintendo TOKYO, PokΓ©mon Center and other shops) 10:00–21:00, restaurants 7F 11:00–23:00
Shibuya Scramble SquareTower with shops and restaurants on B2 to 14FShops 10:00–21:00, restaurants 12F and 13F 11:00–23:00
Center GaiShopping street in Udagawacho, beyond the crossingNo shared hours, varies by shop
Tokyu FoodshowFood halls in Mark City and Shibuchika10:00–21:00

Shibuya Scramble Square is a mixed tower of about 229 m with 47 floors above ground. Its shops and restaurants fill the levels from B2 to 14F, and the Shibuya Sky deck has its own hours and its own ticket. A shopping visit does not include Sky, and there is no shared ticket for both.

PARCO restaurants and shops can keep exceptions, irregular rest days and different hours around New Year, so check before a late trip.

Shibuya tours and walks

Walking tours through the shopping streets, food tours and night walks, with live prices and availability.

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What has changed: Seibu and Tokyu

Older guides may still list stores that are gone.

Seibu Shibuya closed on 30 September 2026

The department store ended its business that day. The Loft and Movida buildings stay open separately, so check their own hours rather than the old store hours.

The old Tokyu main store is gone

The former Tokyu main store closed in January 2023, and the earlier Toyoko department store ended in 2020. Food counters stayed on, now as the Tokyu Foodshow with regular hours of 10:00 to 21:00.

Parking at PARCO

If you come by car, the PARCO car park runs 07:00 to 24:00 and costs JPY 320 per 30 minutes on weekdays and JPY 400 per 30 minutes on weekends and holidays. Enter from Organ-zaka on the north side by turning left only, as a right turn into the entrance is not allowed.

Tax-free shopping: the change on 1 November 2026

The rules depend on the day you buy, not the day you leave.

Purchases until 31 October 2026Purchases from 1 November 2026
How it worksEligible foreign visitors buy without consumption tax, or get a refund at the shop, in taking-part tax-free shopsYou first pay the price including tax. After customs confirms the export, the retailer refunds the tax through its process
Minimum purchaseJPY 5,000 before tax per person, shop and day for general goods. Consumables JPY 5,000–500,000JPY 5,000 before tax per shop and day
Deadline–Export confirmation within 90 days of purchase
CategoriesGeneral goods and consumables are treated differentlyThe split and the upper limit for consumables are dropped

Not every visitor and not every shop is eligible, and not every purchase qualifies. Customs confirmation and the refund are two separate steps. From November the refund is not a cash payment from customs at the airport. How fast it arrives and what the retailer deducts depends on the shop, so do not count on the full amount of the tax. Ask in the shop before you pay.

A simple shopping route

Start at the crossing and work outward.

Begin at the crossing and walk into Center Gai, where small shops, restaurants and record stores line the street. Most of them keep their own hours. SHIBUYA109 and PARCO close at 21:00, so shop first and eat later. The towers around the station give you a rainy-day option, because Scramble Square and the food halls are indoors.

Keep walkways clear when you stop to look at the screens, and do not block the crossing to take photos.

Where to eat in Shibuya β†’
The Shibuya Scramble Square tower

Shibuya shopping: frequently asked questions

What time do the shops in Shibuya close?

SHIBUYA109 and PARCO close at 21:00 for shopping, and the shops in Scramble Square do too. Restaurant floors stay open until 23:00 in some buildings. Check each shop for exceptions.

Is Seibu in Shibuya still open?

No. The Seibu department store in Shibuya closed on 30 September 2026. The Loft and Movida buildings continue separately.

Is the Tokyu department store still there?

No. The main store closed in January 2023. The Tokyu Foodshow food halls remain, with hours of 10:00 to 21:00.

Can I shop tax-free in Shibuya?

In shops that take part and for eligible visitors, yes. For purchases from 1 November 2026 you pay the full price first, and the tax is refunded after customs confirms the export within 90 days, with at least JPY 5,000 before tax per shop and day.

Is every shop tax-free?

No. Ask in the shop before you buy.

Where is Center Gai?

In Udagawacho, just beyond the scramble crossing. Opening hours differ for each shop.

Shibuya tours and experiences

Walking tours, nightlife and food tours compared, most with free cancellation.

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